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Privacy Policy

Who We Are

KL Real Estate UK Ltd. provides serviced accommodation, property sourcing, and accommodation solutions for business travelers, contractors, relocating individuals, Housing Associations, and Local Authorities.

We are committed to protecting your personal information and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Personal Information We Collect

Information You Provide

We collect personal information when you voluntarily provide it through our website, including when you:

  • Complete a contact or enquiry form

  • Contact us by email or telephone

  • Request accommodation or property sourcing services

  • Submit property or availability details

  • Communicate with us regarding Housing Association or Council placements

This information may include:

  • Full name

  • Email address

  • Telephone number

  • Company name (if applicable)

  • Property details

  • Billing or invoicing details (where applicable)

  • Any other information you choose to provide

We do not collect National Insurance numbers or special category personal data through this website.

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Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and interaction data

  • Referral sources

This information is collected through cookies and analytics tools.

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How We Collect Information

Personal information is collected when:

  • You submit a form on our website

  • You contact us directly by email or phone

  • You engage with our services

  • You browse our website, where cookies and monitoring tools are used

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Why We Collect Personal Information

We collect personal information to:

  • Respond to enquiries and requests

  • Provide serviced accommodation and property sourcing services

  • Liaise with landlords, clients, Housing Associations, and Councils

  • Manage bookings, placements, and availability

  • Issue invoices and manage payments (where applicable)

  • Improve our website and services

  • Comply with legal and regulatory obligations

We only process personal data where we have a lawful basis to do so.

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How We Store and Protect Your Information

Personal information is:

  • Stored securely using appropriate technical and organisational measures

  • Accessed only by authorised personnel

  • Used solely for legitimate business purposes

We take reasonable steps to protect personal data against loss, misuse, unauthorised access, or disclosure.

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Sharing of Personal Information

We do not sell, rent, or trade personal information.

We may share information with:

  • Trusted service providers (e.g. website hosting, email, accounting systems)

  • Housing Associations, Councils, or Accommodation Partners where required to deliver services

  • Legal or Regulatory Authorities where required by law

All third parties are required to handle personal data in accordance with applicable data protection laws.

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Communications

We may contact you via:

  • Email

  • Telephone

Communications will relate only to:

  • Enquiries you have made

  • Services you have requested

  • Operational or contractual matters

We do not send unsolicited marketing communications.
You may opt out of communications at any time by contacting us using the details below.

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Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable website functionality

  • Analyse traffic and usage

  • Improve user experience

This may include third-party tools such as Google Analytics and services provided through Wix.

Third-party services may place cookies or use tracking technologies governed by their own privacy policies. These practices are not covered by the Wix Privacy Policy or by us.

You can manage or disable cookies through your browser settings.

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Your Rights

Under data protection law, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent at any time

To exercise your rights, contact us using the details below. We will respond within legally required timeframes.

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Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Fulfil contractual obligations

  • Meet legal and regulatory requirements

Data is securely deleted or anonymised when no longer required.

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Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Any changes will be posted on this page, and the “Last updated” date will be revised.

We recommend reviewing this policy periodically.

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Contact Details

If you have questions about this Privacy Policy or how your information is handled, please contact:

KL Real Estate UK Ltd.
Email: business@klrealestateukltd.com / kostaslionakis.property@gmail.com
Phone: +44 7384865185

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